Shipping policy

Last updated: August 13, 2026

Cuirae currently ships to addresses in the United States.

Order Processing

Orders are typically processed within 2–3 business days, excluding weekends and holidays. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Shipping Options

Free Standard Shipping: $0. Estimated transit time is 7–12 business days after dispatch.
Expedited Shipping: $25. Select this option at checkout. Delivery times may vary by destination and carrier.

Delivery estimates are not guarantees. Carrier delays, severe weather, holidays, address issues, and other events outside our control may affect delivery timing.

Tracking

Tracking information may take up to 48 hours to update after your shipping confirmation is sent. If your tracking has not updated after that time, please contact support@cuirae.com.

Shipping Address

Please review your shipping address before placing your order. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.

Lost, Damaged, or Incorrect Deliveries

If your order arrives damaged, is incorrect, or appears to be lost in transit, email support@cuirae.com with your order number and relevant photos or tracking details. We will review the issue and work with you and the carrier on an appropriate resolution.

Questions

For shipping questions, contact us at support@cuirae.com.