Flash Sale 70% Off
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10% Off Your First Order
Top Questions of Cuirae Leather Bag
Yes, 100% Real Leather!
Every Cuirae bag is crafted from premium top-grain cowhide. This makes your bag incredibly soft to touch and super strong for your daily use. The best part? It gets even softer and looks more beautiful as time goes by. You are getting a friend who stays with you for years.
Made with Care, Ready for Wear!
We build every Cuirae bag with premium top-grain leather and super-strong stitching. This means your bag easily holds all your heavy daily items without losing its beautiful shape. You never have to worry about it breaking! It will always complement every beautiful moment in your life
Any Age, Every Stage!
Honestly, our bags are totally ageless! Because we use real top-grain leather and a super classic design, your bag easily goes with any outfit and never goes out of style. Whether you are heading to work or out for a day of shopping, you will always look perfectly put together. Grab one for yourself, your bestie, or even your mom!
Made to Wear, Year After Year!
Honestly, Cuirae bags are built to last!
We use genuine top-grain leather and carefully select all hardware, including zippers, so our bags are incredibly sturdy and can easily withstand the rigors of daily life. And the best part? The more you use it, the softer it gets—and the more charming it looks. You’re not just buying a bag for today; you’re getting a reliable companion that will be with you for years to come!
Shippping
All orders are free shipping, no matter what your order amount is.
Free shipping standard: Shipping cost: 0 USD(Free Shipping)
Buy any product from our website, you can enjoy free shipping service. Up to 10-15 working days worldwide (depending on your location).
Regarding changing the delivery address, there are several different situations:
If you haven't checked out, you can modify it yourself.
If the payment has been made and the shipment has not been shipped, you cannot modify it yourself. You need to contact our customer service to help you modify it by email: support@cuirae.com. However, please do so as soon as possible.
If your leather bag has already shipped, we are very sorry, we cannot change the address for you.
It should be noted that please do not fill in the PO BOX address; please be sure to fill in the real residential address in order to receive your leather bag effectively.
We certainly would like our leather bags to be accessible to everyone, near and far, no matter where you are... But, for everyone to be able to buy our leather bags at a reasonable price, we have to consider the cost, so in some remote places we may not be able to reach.
Our express can only be delivered to some common areas: for example, the United States, Canada, Australia, and New Zealand.
I'm very sorry, we can't send our leather bags to every corner of the world for the time being, but we will continue to work hard and believe that in the near future, we can send our leather bags to every corner of the world.
About Shipping Time
Usually, we will ship the goods within 2-3 working days. Airmail usually does not exceed 40 working days, and express mail does not exceed 7 working days.
(Note: The delivery time is calculated from the time the goods are shipped from the warehouse.)
We will make every effort to ensure that you receive the package in time, but we are not responsible for the service transit time, which is determined by the carrier, excluding weekends and holidays, and may vary depending on the origin and destination of the package, especially during peak periods Expect. . We are not responsible for delivery delays due to weather, insufficient address information, holidays, carrier complications or customs delays
Orders
Pay Your Way, Safe Every Day!
We make checking out super easy for you! You can pay with all major credit cards and PayPal. Our checkout is 100% secure, which means your personal details are always kept totally safe. You can quickly grab your new favorite bag using the way you trust most. Fast, safe, and totally worry-free!
Stay in the Know, Watch It Go!
You will receive an email containing your tracking number as soon as the shipping label is printed. You can track your package here: https://www.17track.net/en
This tracking information may take up to 12 hours to become available.
Or you can check your order easily via the online tracking page. Enter your Order ID, type your email, and click “TRACK”. You will get your order details and the tracking number. Click “Track” on the page to track your shipment in detail.
We have a 30-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at: support@cuirae.com.
For more information, please read our Return Policy
Pick the Best Deal, Make It a Steal!
Right now, our checkout only accepts one promo code at a time. But no worries! We always want you to keep more cash in your pocket. Just pick the single code that gives you the biggest drop in price and plug it in at checkout. This way, you easily score the absolute best deal on your beautiful new bag!
Can't find your questions?
If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form below.
Chat with us now!
Have questions about our products, orders, or services? Chat with us to get help immediately.
Cuirae website and Online Store
Whenever you see the 'Chat with us' button, you can send us a message and instantly connect with us.
You can easily browse these common frequently asked questions or contact us to ask a question.
Working Hours:
9:00 AM-17:00 PM (PT) Monday to Friday.